Responsible Gaming — Keep Yourself and Your Family Safe
At tk999 we believe a gaming experience is only good when it is controlled and enjoyed with awareness. On this page you will find tools for setting limits, ways to recognise warning signs, and paths to getting help when needed.
Our Commitment
tk999 operates as an entertainment platform offering casino, slots, and sports betting. However we know that any form of betting or gaming can carry financial and mental risks. That is why we encourage every user to play responsibly and within their means.
Gaming should never be seen as a source of income or a solution to financial problems. It is only a form of entertainment. If you are concerned about your gaming habits, or want to learn more about tk999's terms and conditions, we recommend reading the relevant pages.
We verify the age of every account. No one under 21 may open an account or play at tk999. It is every parent's responsibility to keep minors from using their account.
Answers to general questions about tk999 can be found on our FAQ page, and to learn about who we are and what we stand for, visit the About Us page.
Tools for Setting Your Own Limits
tk999 gives you several useful tools so you can always stay in control.
Deposit Limit
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately.
Session Time Limit
Set how long you play in one sitting. When the set time is up, the account will automatically go on a break.
Account Break
Temporarily close your account for 24 hours to 30 days. During this time, logging in or making deposits will not be possible.
Self-Exclusion
For long-term issues, apply for a permanent account closure of 6 months to 5 years. This is the strongest protection measure available.
Loss Limit
Automatically stop play for the day once you have lost a set amount. This helps reduce financial loss.
Support Request
For any limit change or self-exclusion, contact our 24/7 live chat or email — support is available in Bengali.
Warning Signs of Problem Gaming
Be alert if you notice any of the following in yourself or someone close to you. These may be early signs of problem gaming.
- Unable to accept a loss, you keep betting more — hoping to recover what you lost.
- Spending on gaming is making it hard to cover daily necessities such as food, rent, or your children's education.
- You are hiding your gaming from family or friends, or lying about it.
- You feel restless, irritable, or anxious when you are not playing.
- You have tried to stop playing but have failed repeatedly.
- Gaming is causing problems at work, in your studies, or in your relationships.
- You are taking on debt or borrowing money from others to fund your gaming.
- Once you start playing, you cannot stop — you end up playing far longer than you planned.
Assess Yourself
Answer the questions below honestly. If most of your answers are "yes", it is a good idea to seek help.
If more than three of your answers are "yes", seriously consider reaching out to our support team or a professional counsellor.
Ways to Get Help
Asking for help takes courage. You are not alone — your family, specialists, and the tk999 support team are here for you.
tk999 Live Chat and Email
Our support team is active 7 days a week, 24 hours a day — in Bengali and English. If you want to request an account break or self-exclusion, let us know directly on live chat. Our email address: [email protected]
Family and Loved Ones
Talk openly with your family. Support from loved ones plays the biggest role in reducing stress and making the right decisions. Keeping it hidden makes the problem worse.
Professional Advice
Speak with a mental health specialist or addiction counsellor. This type of service is available at various hospitals and community clinics across Bangladesh.
Core Principles of Responsible Gaming
Keep these principles in mind while playing at tk999. They will help keep your experience safe and enjoyable.
The purpose of gaming is enjoyment — not income. The possibility of losing is always there.
Decide on a maximum spending limit before you start playing and stick to it.
Increasing your bets to try to recover a loss only makes things worse.
Do not play for long stretches at a time. Regular breaks keep your focus and decision-making sharp.
Betting under the influence reduces your ability to make sound decisions and increases the risk of harm.
Make sure children or minors cannot access the tk999 account on your device.
All conditions that apply to creating and using an account at tk999 are described in detail in our Privacy Policy. We are always committed to the security of your personal information and account.